alexchen86

I'm not sure if this is the right place for a heads up on a shady company, but since it pertains to the purchase of a brand new hard to find release of the on-road 1/10 HPI RS4 Sport 3 Flux 911, the r/c portion of Escondido Powersports which is ActivePowerSports.com claimed to have the item in stock so I went ahead purchased it about $20-30 above MSRP AND EXPRESS 2 DAY SHIPPING.


Obviously I paid via PayPal for my security. I have purchased crawler parts from them sometimes at slightly above pricing I could find elsewhere but only if I absolutely needed the part for an upcoming event or build. Never had an issue with delays or back orders until this purchase which totaled to $330.25.


I had to file a dispute against ActivePowerSports.com aka SidebySideSports.com DBA Escondido Motorsports after some one there notified me the item would back ordered 3-4 weeks without a guaranteed time frame they would receive it by. They also said in the email we can give you the option of a full PayPal refund. I replied same day.


6 days later still no response despite the fact I had already opened a dispute ticket with PayPal against this company for false advertising.


If they were back ordered, then I'd rather wait instead of paying $20-$30 above MSRP AND the rush 2 day delivery. What idiot would? Time was of the essence on this order for my kid.


Finally got my PayPal funds back today in 2 hours. Never will I buy from these guys again. Promising things in their website they don't necessarily have in stock then delaying A FULL BUSINESS WEEK of not replying to a customer's agreement to a full refund as issued from the company?


Hope nobody else has to go through that hassle.

jkdv8

My Feedback: (1)

Sounds like the same company I had issues with. They say alot of their stuff is in stock when it's not. Had to file a complaint with PayPal to get them to do anything.

collector1231

My Feedback: (1)

Weird. I've recommended them to people before and no one has ever had a problem. Maybe you just had bad luck?

jkdv8

My Feedback: (1)

Yea the lack of communication was the biggest issue. Ordered 2 or 3 things and all but one was in stock even though it said on the page that everything was in stock. Communication was ok til they asked if I wanted to cancel or wait for the item to come in. I asked if they could ship what they had and then the other item when they get it or just cancel the item all together. After that it was hard to get into contact with them, wasn't until I filed a complaint with PayPal almost two weeks later did I get a response. Ultimately they ended up canceling what wasn't in stock and issuing a refund then shipped what they had.