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Great planes Taylorcraft

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Old 09-23-2016, 07:40 AM
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c550
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Default Great planes Taylorcraft

I bought my Taylorcraft from Tower a few years ago. I just took it out of the collection and started on it. As I was building the wing I discovered one of the die cut rib sheets, TYL2W04 was cut twice but not in the same place. This makes the ribs unusable as they are all chopped up. I emailed great planes customer support, but after an acknolegment email I have not heard anything back. Does anyone have any suggestions?

Regards,

Dave
Old 09-26-2016, 07:13 AM
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Bax
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Please send a query to: [email protected]

You should get a response as to what's going on. Please make sure you give them your full name and address so that they can properly look up the order. Very likely, a parts order was put in for Great Planes to send you the needed die-cut sheet.
Old 09-29-2016, 12:36 PM
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c550
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Thanks to great planes for sending out the replacement parts. Very good customer service.
Old 10-10-2016, 08:43 AM
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Bax
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Glad to hear you got the help you needed!

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