ramcfarland

My Feedback: (44)

I don't understand why this is called Mfg. support and NO JR support from Horizon hobby//JR appears in this "manufacture support forum."[&o]

Just my thought

sebo

HEY!!! I gave them a call 5 minutes ago and they returned it and gave me an answer to my question immediately...............They also serviced my transmitter with a 4 day turnaround......I think they are great...........

slarty

Danny (who used to run this support forum) was tasked elsewhere within Horizon and regrettably was unable to dedicate any time to it.

You do get people popping in who are "support staff" who will answer your queries wherever they can.

Nowadays, this has become a more Horizon/Spektrum area as opposed to a JR area. Plus, as it is a US based forum, it is not the done thing for overseas support people to answer specific questions.

snuts

Richard that is a good question. It has been asked before, often. Maybe ask a moderator, or someone upstream. We all should.
-Snuts-

BarracudaHockey

My Feedback: (11)

See Slarty's response.

Andy Kuntz comes around and helps out but in general the Horizon types don't patrol it regularly any more.

baronbrian

My Feedback: (13)

Our radios are so easy to program we don't really need a person anyway, but they had to give us a page for legal reasons. (sic)

ramcfarland

My Feedback: (44)

I of course agree just wondering why no support here on this forum...

ramcfarland

My Feedback: (44)

Could not agree more