Iflyglow

My Feedback: (79)

I just bought a Hell Cat tonight, and upon doing an inspection I discovered the wing center section does not fit the fuse at all. There is a quarter inch gap which would snap off the leading edge dowels long before the trailing edge would fit. The profile of the wing sadle is way the F@@@ off. The leading edge dowels appear to be 3/16" The cowling clear coat was wet when it was wrapped in the paper.

This is my first H9 warbird, and I am really disapointed at the qaulity of the fits. On the upside, the finish is awesome looking. I must have the first batch, because they also forgot to put the slot in the aileron covers.

I will call Horizon tomorrow morning, and figure out what to do next with it.

Here are some pic's, the fit is even worse than it looks.

camss69

My Feedback: (46)

I'd return it to the LHS if you haven't started construction yet and they can deal with Horizon.

After two hangar 9 ARF's I have to say I was also disappointed in the quality.. although they do fly awesome (the funtana and extra 260) the quality and parts fit leaves something to be desired.

I really like the p-47 and that hellcat but I'm afraid to buy them.

MormonMike

My Feedback: (2)

Motorman, What your expiriencing is called "Hangar-9 Syndrome". I know a lot of the ''guys'' are very defensive of H-9 but thats what happening to you. They are usually in a big hurry to get an item marketed [ get that money com'in in ] and then the consumer can deal with the needed corrections. It's not a big thing really, if you have any modeling skills, you can get the plane up to correct standards. I go through this quite often. My Hellcat appears to be just perfect ie, wing saddle alingment, cowl, hinge slots,etc. Oops !! , the boss just showed up, gotta get off this computor, more talk later, MM[X(]

jlkonn

My Feedback: (1)

I purchased a Hangar 9 80" Cub this Spring.
It too had some issues.
Horizon seemed pretty much indifferent about it.
I think they must get dinged with "send me a new model" all the time.
All I was after was a courteous reply acknowledging that I had some problems.
A $5 coupon or similar off my next order would have been nice.

Oh well...
JLK

Richard L.

My Feedback: (24)

Likewise, the wing center section of the H9 Corsair is much wider than the fuse []

Iflyglow

My Feedback: (79)

I just got off the phone with Horizon. The first lady that answered the phone said "you have a problem with a Hanger 9 plane". The tone of voice that she used made it sound like I was the first to ever call them about a bad kit. I told them to check there email for the pictures. The fellow on the phone said they would straighten it out one way or another. He mentioned that they could send a call tag for it. I mentioned a fuse and Cowl. I will have to see what happens.
They are back ordered now.

Iflyglow

My Feedback: (79)

Richard,
What I was talking about was the wing saddle/fuse joint. I would have to cut quite a bit of the saddle to ever make the wing fit. One person mention dremeling the holes. That would destroy the incidence of the wing. The belly is nice and flush with fuse bottom, it is the saddle which is incorrectly profiled. The dowels appear to be in the correct location. Another scary thing, is the 3/16" diameter leading edge dowels.

wildnloose

Must be a "Monday or Friday" plane....bummer...

Richard L.

My Feedback: (24)

Can you drill out the holes and use 1/4" wooden dowels instead? What about using 3/16" aluminum dowels?

Iflyglow

My Feedback: (79)

Richard,
I had allready planned to switch out the dowels, but the fuse to wing joint/bad cowling is what I am concerned about, and waiting to here back from Horizon on.

Has anyone actually flown one of these off of a smooth grass strip yet?

1080tommy

Sorry to hear about the poor quality of your plane. I just put a .60 sized corsair together and the only problem I noticed is the hole for the rudder is slightly off and the plane goes to the right on the ground. I will try to correct this by bending the tailwheel wire slightly and I hope the rudder wire doesn't come through the fin. Oh yeah, the directions for the retracts were backwards too, so setting the gear up was a major hassle. When I called horizon the tech they put me on the phone with was not very knowledgeable. Since this is my first ARF I was kind of lost but then just disreguarded the manual and got them to work. Good luck with the plane I hope it works out for ya.

Tom

Iflyglow

My Feedback: (79)

Update.
Just got off the phone with Horizon. They are going to send a call tag. I asked them if they looked at the pictures, and he told me they could not do anything with pictures alone.
They are back ordered now, and they have no parts in stock.[sm=drowning.gif]
My LHS will only give credit.

Iflyglow

My Feedback: (79)

I had the Hell Cat and the Thunder Bolt sitting next to each other at the LHS. I bought the Hell Cat because my Father is retired from the Navy and there are a few P-47's in the club allready.

Kmot

My Feedback: (24)

I know it's too late now and you probalby already realize this now. But always open the box on the counter top at your LHS before you plunk your money down.

Hope it gets resolved to your satisfaction!

Iflyglow

My Feedback: (79)

KMOT,
I did open the box. I pulled the divider up and looked to see that there was no damage. I looked to make sure the cowling had not been crushed ( it was packed nice and neat).The wing panels, center section, tail and fuse looked all good in the box.

I did not check the wing fit to the fuse. You could not tell with the Cowling untill you went to remove the cowling, and the paper was stuck to the paint in a few spots.[sm=eek.gif]

There is not to many LHS's that are going to let you dry fit the assembly togehter on the counter.

This is just another example of rushing to get something on the market before it is ready.

P-51B

My Feedback: (5)

I have been fortunate and only had good experience with H-9 arfs...unlike some others. But here are two suggestions for you;

1. Find a new LHS if possible. They should be willing to take back the model and give back your money since the product is defective.

2. See if you can get H-9 to swap you a large P-47 for the hellcat!!!

Iflyglow

My Feedback: (79)

I have seen signs in the past by the cash register that say no cash refunds. I do not know how far I would get with the manager, since I negotiated the price down to $235.00 with one of his employese from $259.00.[sm=lol.gif]

MormonMike

My Feedback: (2)

Motorman, The important thing is.... The LHS has your money. Is'nt this fun? . MM

Iflyglow

My Feedback: (79)

I would be embarrassed to even ask for a refund after I negociated them down to $235.00. The kid will probaly get in a jam with the manager since he was gone when I struck the deal up. He told me he did not care to much, since he had just put in his 2 wek notice. I would surely get the kid in trouble since I would have to go to the manager for a refund.

Rcpilot

My Feedback: (78)

Did you use a credit card to pay for the plane? Most credit card companies will protect you in a situation like this.

Did you write a check? Cancel it--if it's not too late. Then take the plane back to the LHS and plunk it down on their counter. Find a new hobby shop. Any hobby shop that won't take back a defective model and refund your money is not doing right by you. Thats a bad way to operate, and you should let them know by shopping elsewhere. It's hard enough to make any money and keep the doors open in this hobby. Treating customers like that is just asking to loose money and future sales.

Horizon might end up just sending you a new airplane. If they are going to accept it back and inspect it--I'd say they may have already made a decision based on your pictures, even though they won't admit it. They are, afterall, sending a call tag. I assume that means they are sending you a pre-paid shipping label so that you can send the plane back to them. They wouldn't send a call tag if they weren't planning to swap the plane for you. It just sucks that they are back ordered.

I think Horizon will make it right once they see the plane and inspect it. You'll just have to wait for a new shipment.

Iflyglow

My Feedback: (79)

I asked them if I should double box it, and they told me the kit box was fine. By the time UPS gets it there, will there be any large pieces left. They told me they did not have time to look at the pictures right now, since there was probaly 500 emails they would have to sort through to find them.

Kmot

My Feedback: (24)

So much for that theory!!

Iflyglow

My Feedback: (79)

Next time, I will dry fit the whole plane with tape on the counter (lol).

Ramones The

Hmmmmmm... No problem !

Iflyglow

My Feedback: (79)

Thankyou for the heads up. I took care of it.