Fantom Engines -- HQ Proves they mean business!
03-20-2003, 02:41 AM
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Fantom Engines -- HQ Proves they mean business!
Hey folks, If you read this forum, you'll know Grampi and I have been running FR15's for the last few weeks.
Well, Unfortunatly, Both of us had rather near fatal accidents when the Throttle arm snapped off at WOT sending our rides out of control...
Well, I wrote them a Nice, firm letter, explaining the issue with a more or less "What are you going to do to make me Happy" type ending. Here is how it turned out.
1. All new 03's are now shipping with a plastic arm included so that you change the aluminum one out.
2. They will send you the plastic replacement arm if you have the aluminum arm, just email them your address.
3. They will be posting an update on their www site shortly.
4. They offered to fix any damage to my engine had it of been damaged while it was on it's Mr. Toads Wild Ride...
I'm impressed. I don't think they could have offered a better solution for the situation.
Well, Unfortunatly, Both of us had rather near fatal accidents when the Throttle arm snapped off at WOT sending our rides out of control...
Well, I wrote them a Nice, firm letter, explaining the issue with a more or less "What are you going to do to make me Happy" type ending. Here is how it turned out.
1. All new 03's are now shipping with a plastic arm included so that you change the aluminum one out.
2. They will send you the plastic replacement arm if you have the aluminum arm, just email them your address.
3. They will be posting an update on their www site shortly.
4. They offered to fix any damage to my engine had it of been damaged while it was on it's Mr. Toads Wild Ride...
I'm impressed. I don't think they could have offered a better solution for the situation.
03-20-2003, 02:50 AM
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Fantom Engines -- HQ Proves they mean business!
Originally posted by KyleSch
Thats great. Makes me want to get one even more
Thats great. Makes me want to get one even more
03-20-2003, 03:29 AM
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wait im confused: it came with a metal one and it broke, so u r getting a plastic one from them for free?
sorry im stupid =)
sorry im stupid =)
03-20-2003, 03:51 AM
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Fantom Engines -- HQ Proves they mean business!
Originally posted by 987982
wait im confused: it came with a metal one and it broke, so u r getting a plastic one from them for free?
sorry im stupid =)
wait im confused: it came with a metal one and it broke, so u r getting a plastic one from them for free?
sorry im stupid =)
03-20-2003, 06:00 AM
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well done.
i am going to write a letter to MIP. I plan to tell them my displeasure with a on board temperature gauge i own. I bought one of the original on boards a while back. I just recently (2/21/03) bought a new battery for it. Well, the battery is dead. I am going to send it to MIP and ask them to fix it. Hopefully, its to much trouble and they just send me a new model. Ill keep you guys updated.
Know this, the MIP web sites for tech support.
i am going to write a letter to MIP. I plan to tell them my displeasure with a on board temperature gauge i own. I bought one of the original on boards a while back. I just recently (2/21/03) bought a new battery for it. Well, the battery is dead. I am going to send it to MIP and ask them to fix it. Hopefully, its to much trouble and they just send me a new model. Ill keep you guys updated.
Know this, the MIP web sites for tech support.
03-20-2003, 03:36 PM
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Fantom Engines -- HQ Proves they mean business!
Man, About 2 weeks ago, The Stinger on my Team AE pipe "Fell Off" more or less... Sent them a email they sent back to me..
"We'll replace it if ther is no wear and tear on the pipe"
Well of course there is, I have been racing it... Scratches and nic's all over it...
For something that costs them about $.50 to make... They should find it in their heart to replace it... They didn't..
"We'll replace it if ther is no wear and tear on the pipe"
Well of course there is, I have been racing it... Scratches and nic's all over it...
For something that costs them about $.50 to make... They should find it in their heart to replace it... They didn't..
03-20-2003, 07:02 PM
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Here's my recommendation: throw the plastic and aluminum throttle arms in the trash and install a steel one. Problem solved.
03-20-2003, 07:04 PM
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If the problem I am thinking of is right, if you just set your radio so once the carb opens up it doesn't try to open it anymore (end point adjustments) it should be fine. Maybe I am thinking wrong here though.
03-20-2003, 07:13 PM
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I don't think that misadjustemnt of endpoints is what's causing these things to break. It's all the jarring the vehicles are subjected to that's breaking them. Like I said, I haven't had problem one since I installed the steel one.
03-20-2003, 07:14 PM
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Fantom Engines -- HQ Proves they mean business!
Originally posted by grampi
I don't think that misadjustemnt of endpoints is what's causing these things to break. It's all the jarring the vehicles are subjected to that's breaking them. Like I said, I haven't had problem one since I installed the steel one.
I don't think that misadjustemnt of endpoints is what's causing these things to break. It's all the jarring the vehicles are subjected to that's breaking them. Like I said, I haven't had problem one since I installed the steel one.
03-20-2003, 08:01 PM
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Originally posted by kevetz99
Wow. That was a very respectable thing for them to do. That really means that they are a good company.
Wow. That was a very respectable thing for them to do. That really means that they are a good company.
I took mine to my LHS this weekend... people were like... "WHOA! I want one!" The LHS guys were like... Ummmm, well... I guess we can order them????
03-20-2003, 11:18 PM
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My LHS has carried fantoms for a long time..i drool over them every time i go in there...even the cans they sell them in look awsome...
03-21-2003, 12:18 AM
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My LHS doesnt sell them, so I havent really seen one up close or anything. How much do they cost and where could I get one. Want to install one in my 4-Tec.
Thanks,
Justin
Thanks,
Justin
03-21-2003, 12:24 AM
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If you get one get it online, it can be very expensive at a hobby shop. My LHS sells them for 190 dollars, you can get the same one online for 160.
04-12-2003, 06:53 AM
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i
i have been having problems with my xxnt mach engine
problems with the bearings in the gears and with engine not wanting to stay on. When i first got it and broke it in everything was fine and as soon as i started racing these problems started. I have everything on in now that the drake has so everything is upgraded has anyone had any problems with this motor?
problems with the bearings in the gears and with engine not wanting to stay on. When i first got it and broke it in everything was fine and as soon as i started racing these problems started. I have everything on in now that the drake has so everything is upgraded has anyone had any problems with this motor?
04-12-2003, 09:43 PM
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I have heard it is kind of that way. People have said it is un-reliable, but I haven't had any real experience with the engine. I will soon though! ha ha.
04-12-2003, 10:29 PM
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If you are talking about the clutch bell bearing than you need to get a new clutch nut (#9369) it cures that problem on the xxxnt. As far as the engine not staying on you want to use loctite (blue stuff) This should solve your problems. Jon